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Frequently Asked Questions
1. How do I determine my wig size?
To find your correct wig size, measure the circumference of your head around your natural hairline. Our wigs typically come in small, medium, and large sizes to accommodate different head shapes.
2. How do I care for my wig?
Proper care is essential to prolong the lifespan of your wig. For human hair wigs, wash with a sulfate-free shampoo, deep condition, and air dry. Synthetic wigs should be washed with products designed for synthetic fibers.
3. Can I dye or style my wig?
Human hair wigs can be dyed and styled using heat tools. However, synthetic wigs cannot be dyed and should be styled with care to avoid damage.
4. How long will my wig last?
With proper care, human hair wigs can last 1–2 years, while raw hair wigs may last 3+ years. Synthetic wigs typically have a shorter lifespan and may need to be replaced more frequently.
5. What is your return policy?
We accept returns on unworn and unaltered wigs within 30 days of purchase. If you receive a defective or damaged wig, please contact our customer service team immediately for a replacement or refund.
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